Doug and Nancy Latimer
Below are just some of the many letters our team has received from our most Happy and Satisfied Clients!
We first met Robbi Campbell in 2003 when we bought our Carmel Valley home. Robbi was the listing agent, and after experiencing an incredibly smooth and delightful transaction, she became our agent. For the past seven years, Robbi has continued to provide service that soars far beyond the average real estate professional. She has kept us apprised of real estate values in our neighborhood; she has provided numerous names of invaluable community resources; and most of all, she has always been there for us. No question has ever gone unanswered. No phone call has ever gone unreturned. When we recently wanted to sell our home, there was no doubt who we would call. Not even a second choice. We wanted Robbi Campbell. As soon as the house was listed, we had three offers, and the transaction was as seamless for us as sellers as it was when we were buyers. We highly recommend Robbi Campbell. She is first-class in every way.
We want to take a moment to thank you for making the sale of our family home go as smoothly as possible. From the initial listing of our home to the closing of escrow, everything was handled in a caring, meticulous, and professional manner. Through the years we have bought and sold numerous properties. This was by far one of the smoothest real estate transactions we have dealt with. Robbi and her team were on top of everything and met and solved the minor problems as they arose.
With the slowdown in the real estate market, we really didn’t anticipate that our home would sell as quickly as it did. Your team truly knew how to market our home. We were more than pleased with the selling price and the fact we were able to have a 30-day escrow.
We would be more than happy to refer our friends to your team for their real estate needs. They not only met but exceeded our expectations.
Sincerely,
Jack and Patrice Powell
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We just want to let you know how appreciative and thankful we are for your hard work and enthusiastic efforts in helping us both on selling our home and buying our beautiful new home.
In these difficult times, we were very hesitant about plunging into a new home purchase. We wanted to make sure that, if we did move, we were going to find our perfect home. You took the time to answer all of our questions, and worked tirelessly to make sure that we found exactly what we were looking for. Your extensive knowledge of the Carmel Valley and Del Mar neighborhoods, especially the schools, were a huge help in our deciding to relocate to the Carmel Valley area.
When it came time to sell our (now former) home, there was no doubt that we would use you and your office. We were so impressed by the way you promoted the home, and your tireless efforts in following up with prospective buyers and their agents. When we were able to sell our home and close escrow in less than three months, we knew that you played a big role in making that happen.
In the future, if we or any of our friends or colleagues has a need for a real estate agent, we will definitely be passing your name along. We feel very fortunate that we were able to find our perfect home and sell our home in this current real estate environment. And we know that it would not have been possible without the dedication and determination of you and your wonderful office team.
Thanks again for your help, and keep up the great work!
Your grateful clients,
Rajy & Kari Abulhosn
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Thank you so much for the most terrific job in selling my home in the Amador development in Carmel Valley. As you know, before I listed my home with your team, I had my home on the market for the past year with two other real estate companies. From the first moment that we met, I knew that you were the right choice to get the results that I was seeking. I attribute your success in selling my home to your outstanding marketing and communication efforts. You were always there to answer my questions and returned my calls and emails very quickly. You also came over before we put my home officially on the market to make staging suggestions so that my home looked its best. It is comforting to know that you and your wonderful team have taken care of all details from the initial time of the listing.
I appreciated the fact that when you said you were going to take specific actions that would enable me to sell my home for the best price possible in the most efficient time frame possible, you did exactly that! I was thoroughly impressed with your initial marketing materials (your 4 page color brochure, virtual tour, web page presence, etc) and your networking abilities within the real estate community which I feel was why you were able to sell my home so quickly!
I have to admit when you laid out your entire marketing plan, it seemed too good to be true. But when you said to me, “this transaction will be like a first class flight and we will be your pilots to guide you through…” yes you are the best pilots I could have ever wished for!
I have already told many of my friends and associates that you are the best at what you do and that there is only one team to call whenever they have any real estate needs. Being a lender and surrounding myself with real estate agents, I can say this with confidence!
Yours truly,
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Dear Robbi
With a successful close on the sale of our house on Corte Al Fresco on August 20, I wanted to convey my thanks and appreciation for all your efforts.
I elected to work with you, based (a) on a strong recommendation from a professional colleague, (b) on my own background research on realtors who might be pre-eminent in the Carmel Valley area, and (c) on my introductory discussions with you. Without question, I made the right choice.
The market had been difficult and the future of the housing market uncertain. In all of our discussions relative to the listing price and to the best response to offers, I had complete confidence in your intimate knowledge of the local market and in your sense of where things were headed; our house sold, expeditiously, at what I consider to be a very reasonable price.
Although you have graciously noted that the sale of our house was not, logistically, the most taxing you have managed, I consider that we were a most problematic ‘seller’. My ex-wife and I found it difficult to agree on decisions, large or small, greatly hampering the preparation, listing and sales process. Throughout, you were both uniformly fully impartial in all of your dealings, focusing, professionally, solely on the job of getting the house listed and sold. I came to respect your patience and equanimity, even in situations that I personally found quite frustrating.
It has been a pleasure working with such consummate and capable professionals. I admire you for your efforts and I would recommend you and your team, unreservedly, to anyone else considering the sale of their property in Carmel Valley.
With all best wishes,
John Newsam
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I recently sold me home on Seagrove Street in the Amador development of Carmel Valley. Anyone reading this letter is aware of the dire straits the real estate market is in, and how many homes have languished on the market for many highly stressful months.
I received what turned out to be the closing offer on my home two weeks after listing it with Robbi Campbell. And the entire process was so seamless, smooth and professional that I just had to write this testimonial to the excellent work done by the entire team.
Robbi and her team first made their presentation to me in March when I began thinking of listing. They were extremely well prepared and clearly very familiar with the Carmel Valley sub-market. And when the time came to actually list the house, they prepared a full array of materials (e.g. beautiful brochure, virtual tour video) almost overnight. All their strategies are well thought out and meticulously executed.
But my highest commendations are for the personal warmth and attention I received from Robbi Campbell. She made herself available for every little “crisis” that arose…when m smoke alarms suddenly started beeping non-stop and I was unable to solve the problem and was ready to tear my hair out, Robbi showed up with her terrific son-in-law and stayed for hours trying to track down the problem; she eventually called on a friend who was a general contractor who came over and was able to fix it. Robbi had an engagement that evening, but she wouldn’t leave until the situation was remedied. And that’s just one example of the personal service I received during the 3 months we worked together.
The moving/storage company and representative Robbi referred me to were top drawer also in terms of personal attention and service. And when I needed to find a rental to move to, Robbi recommended Gail Hund on the team, and she was a godsend! We found a terrific rental in record time and Gail was also ever-ready and present, helping me negotiate the terms and manage the numerous details connected with the move.
I have nothing but the highest praise for Robbi’s team and would recommend them without reservation to anyone thinking of listing a home.
Susan Sincoff
